About

FAQ

• Where is the store based?

  North East, PA

• Do you accept orders placed outside of the US?

  We sure do! With the postage rate increases in 2016 it is most efficient to order multiple items so get some of your friends to split on the order with you! That way you'll get the best deal with the new shipping rates.

• How long will it take to receive my order?

  - We only ship via the United States Postal Service (USPS).
  - Estimated shipping times for all U.S. orders are 1-2 weeks, many times sooner.
  - Estimated shipping times for orders outside of the U.S. are generally 2-3 weeks.
  - All orders are shipped within a few days of when they are placed. We are at the post office several times a week mailing out your orders. Please be patient and do not fear as we are on top of our game.
  - YOU are responsible for providing the correct shipping address.
  - We are not responsible if your order does not make it to you (especially outside of the US). Once it is in the mail it is out of our hands. Refunds will not be given for orders claimed to have not arrived.
  - We also reserve the right to refuse orders from any customer at any time that we feel may be making a fraudulent order.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.